Survey highlights focus for Council

Results from the 2016 City of Karratha Community Survey have been collated and will now be used by Councillors to inform budget deliberations ahead of the new financial year.

Data the survey collects provides Council with an overall performance score and ranks specific service areas based on community perception of importance versus performance over the last 12 months.

City of Karratha Deputy Mayor John Lally said the Community Survey was viewed as a reflection of community sentiment and results highlighted priority areas for improvement in the year ahead.

“These survey results provide Council with a snapshot of our community and how they feel we are currently performing. They identify service areas for improvement which can then be addressed during the upcoming budget process,” Cr Lally said.

“This year’s results indicate the community is happy with the Karratha Leisureplex, tip services and dog and cat control in the City but improvement is required when it comes to community safety, financial responsibility and foreshore and beach amenity,” he said.

“As in previous years we will focus on those areas the community sees as a priority, working to bring these in line with community expectation, while continuing to strive for a high standard of service delivery across the board.”

“Our overall performance rating has improved by two points moving from 66 per cent in 2015 to 68 percent this year,” he added.

The number of completed survey responses Council received this year increased by 52 per cent to total 1451.

The top five community priorities identified in the 2016 City of Karratha Community Survey are:

  1. Community safety initiatives
  2. Financial responsibility
  3. Foreshore and beach amenity
  4. Prevention of illegal dumping
  5. Youth services and activities

A full breakdown of results from the 2016 Community Survey is available online at www.karratha.wa.gov.au/survey.

The City of Karratha Community Survey is run in February each year with results presented to Council at the April Ordinary Council Meeting.