Located in a remote coastal destination in Western Australia, an exciting position for a dynamic hospitality professional looking for a sea change and willing to engage with the local community.
Ability to join a team in producing an exceptional standard of friendly service in a fast paced environment
Strong communication and organisational skills with an exceptional ability to handle several tasks at the same time.
A vibrant personality with a passion for the hospitality industry
Commitment to systems and procedures to ensure all regulated compliance are met
RMS Property Management System and previous tour desk experience.
Hire car agency experience an advantage.
You will be required to:
Co-ordinate guest accommodation services
Manage accommodation bookings for Onslow Beach Resort and the Mackerel Islands using RMS
Maintain accurate room rate control and availability status, to maximize room revenue, occupancy and average rate.
Actively takes reservation enquiries and make reservations.
Manage small hire car agency operations - Avis Australia
Ensuring smooth operation of the Front Office & Reservations team
Manage tour bookings and on selling of external operators
Engage with the local community and residents
Promote our other businesses including Thevenard and Direction Island
Promote in house sales and promotions to the local market
Ensure a high standard of customer service with attention to quality and presentation
Compliance with resort protocols and procedures
Ensure guest queries and complaints are handled efficiently and effectively
Prior experience in a reservations role essential, with F&B experience an advantage.A current manual drivers licence is required.
Subsidised accommodation provided.
Applications should be lodged in the form of CV and cover letter, including 2 recent professional referees and photo, for the attention of the General Manager.
Applications will be treated in the strictest of confidence.
A current police clearance, pre-employment medical including drug & alcohol & 15FQ personality assessment may be requested for shortlisted applicants
Applications close soon, for immediate start.
Onslow Beach Resort